Premium care doesn’t stop at the exam‑room door.
Your patients pay for an exceptional experience. MedOS by Cairn runs everything around the visit — branded communications, patient surveys, automated nurture and renewal, and the metrics to prove it — so the concierge feeling holds in the inbox, the waiting room, and the year between visits.
Membership health you can actually see.
Recurring revenue, active members, who's up for renewal in the next 30 days, where your panel came from — the numbers that tell you whether the practice is thriving, on one screen.
- MRR & active-member trends
- 30-day renewal pipeline
- Panel growth & referral sources
Hear every patient — without reading every response.
Send a branded survey in minutes. Responses come back tied to the member, and MedOS leverages your existing AI to summarize and contextualize the open-text answers into clear themes and sentiment — so you act on what matters instead of wading through a spreadsheet.
- Summarized & contextualized by your own AI
- Identified responses for real follow-up
- Reminders that run on their own
Nurture and renewal sequences that run themselves.
New prospects get a warm, on-brand welcome. Members get nudged before renewal — automatically, on the right day. You set it up once; MedOS handles the timing, the merge fields, and the delivery — and keeps everyone in sync with your CRM.
- Prospect nurture, out of the box
- Renewal reminders keyed to each member
- Connects with leading CRMs, including HubSpot
- Edit every email in a visual editor
- Welcome — what to expectOn signupActive
- Meet your care teamDay 3Active
- Your renewal is coming up60 days beforeActive
- A note before your renewal7 days beforeActive
Every touchpoint, branded. Automagically.
Your logo, your colors, your typeface. Emails, patient handouts, surveys, and forms all carry the practice's identity end to end, so the premium experience feels seamless from first click to follow-up.
- White-labeled emails & handouts
- Branded surveys & intake forms
- A branded patient knowledge base
Give your patients the experience they’re paying for.
Set up your practice in about fifteen minutes — branding, campaigns, and your first survey, all ready to go.
Learn More